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Frequently Asked Questions

Answers to the questions we hear most often about vehicle shipping.

How does vehicle shipping work?

You request a quote, we match your order with a verified carrier, the driver picks up your vehicle at your address, transports it, and delivers to your specified destination. A bill of lading protects you at both ends.

How much does auto transport cost?

Cost depends on distance, vehicle size, transport type (open vs. enclosed), route popularity, and season. Call for a free specific quote.

Is my vehicle insured during transport?

Yes. Every carrier we dispatch carries active cargo insurance covering your vehicle during transit.

How long does shipping take?

Roughly 1–3 days for under 500 miles, 3–5 days for 500–1500 miles, and 5–10 days for cross-country.

Do I need to be present at pickup and delivery?

An authorized adult 18+ must be present to sign the bill of lading at both ends.

Can I ship a non-running vehicle?

Yes. Mention it when requesting your quote so we assign a carrier equipped with a winch.

Can I put items in my vehicle during shipping?

Federal rules limit personal items to under 100 lbs in the trunk. Contents are not covered by cargo insurance.

What is the difference between open and enclosed transport?

Open carriers are the industry standard—about 97% of shipments. Enclosed carriers cost 40–60% more and protect from weather and debris.

How far in advance should I book?

5–7 business days is typical. Expedited options are often possible with 24–72 hours notice.

What areas do you serve?

Knoxville and 30+ East Tennessee cities locally, plus nationwide interstate transport across all 48 contiguous states.

Still Have Questions?

Call (865) 673-9753 to speak with a Knoxville-based vehicle shipping specialist.

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